Today, with the digital revolution, we can see sudden changes in customer expectations. Thus, traditional flight booking systems are switching to digital platforms. This, the same need for digitization, has increased the demand for comprehensive smartphone applications. As a result, you see everything accessible more easily than before.
Furthermore, travel ticket booking has become so convenient for customers today that traveling all over the world has become a convenient and enjoyable way to handle everything so easily. Every travel booking company is working hard to improve their customers’ experiences, and as a result, the demand for a flight booking app has skyrocketed. In fact, it is becoming a required facility for business owners in order to retain customers.
What Is A Flight Booking Mobile App?
With Flight Booking apps, you can now travel the world your way. From booking to boarding and easy travel management, the best apps ever provide a hassle-free experience. Everything is now at your fingertips, whether it’s general or advanced features like one-tap check-in, booking details, special deals, and more. So, get ready to discover the world’s coolest airline ticket booking systems today!
Advantages Of Flight Booking Mobile Application
The online flight booking app allows you to plan seamless trips and book flights online remotely. With such a scalable app, users can easily organize their trips in a time and cost-effective way. Let’s take a look at some of the benefits of the flight booking application.
Easy to Book Tickets
Because these apps are designed specifically for tablets and mobile phones, they have a user-friendly interface that makes it simple and quick to browse and book flights.
Early Check-Ins
The ticket booking app has an early check-in feature that saves you the time it takes to complete procedures and review documents. All of these jobs run virtually within the app, saving you a lot of time.
24/7 Booking Available & Customer Support
Furthermore, such apps always provide an all-day ticket booking service as well as round-the-clock customer support to make their flight booking job easier and smoother, as well as to resolve any issues that arise during the booking process.
Saves Time
Because a traditional flight booking system takes a long time, flight booking apps have appeared as a boon to customers, as they can now book their flights from anywhere, at any time, and with great ease.
Changes and Cancellations
Online ticket booking apps make it much easier to change or cancel flights with a single tap.
Easy Refunds after the Cancellation
In addition, the Flight Booking app makes it easy to get a refund even after you cancel your flight for some reason.
Why You Should Invest In A Flight Booking Application – Market Statistics
Today, we live in a time when we can expect all kinds of services to be available on the go. With new apps being developed every second, our lives have become much easier. In fact, the transition from desktop to app-based flight booking was so seamless that the flight booking application has now become a must-have for business travelers. As a result, the growing demand for such apps motivates us to invest in flight booking apps.
- According to one study, 28% of people get their travel inspiration from Instagram and Facebook. This resulted in an increase in the number of people downloading online ticket booking apps.
- Furthermore, according to research, 27% of users prefer to book their travel through a mobile app.
- 39% of travelers found booking through their app to be a little faster.
- Furthermore, 79% of users valued price alerts as adding value to their flight booking experience.
- Moreover, travel brands with apps receive 60% of their bookings via mobile devices.
Undoubtedly, travelers are enjoying speed with the additional features provided by the app. Such statistics may prove that a flight booking app or travel app can easily provide a positive user experience. Let’s go further.
Top Flight Booking Applications & Websites
SkyScanner, Kiwi.com, Momondo, Kayak, SkipLagged, Hopper, Ixigo, and IndiGo are some of the most popular mobile apps for booking flights.
Business Models Of Flight Booking Mobile Apps
There are two types of business models that can be commonly associated with flight booking apps. Let’s take a look at them below:
Aggregator Model
This kind of reservation application model is well known and manages the various major reservation applications available in the market. According to this model, the application contains a complete list of airlines with different specialties, categories and prices. A separate payment gateway and reservation platform are also added to the app. After selecting a specific flight, the user is redirected to the appropriate platform where payment is done.
Dedicated Model
This model is popular with top airlines. Airlines can connect directly with travelers through the app and book flights directly from their phone. Almost every airline can now boast of their own flight booking application.
What Are Customers Looking For In A Flight Booking Application?
Now, all customers are looking for ease, time savings, and the best offers with less effort. Let’s see what customers are looking for in a flight booking app.
- Users want the app to make job searching easier for them. They want to see every detail of their flight just by entering the origin and destination.
- Online payment is simple and easy.
- Get the best deal while spending the least amount of money.
- Catch up with direct flights that arrive on time.
- Simple cancellation with a prompt refund.
General Features Required In Flight Booking Apps
To set your flight booking app apart from the crowd, make sure to include all the necessary features in your app. Let’s take a look at some of the more general ones.
Customer Panel Features
A customer app should have an appealing UI design and high-quality features that provide a smooth user experience.
Social Login/SignUp
Users will be able to access services more quickly thanks to the simple social login. You may also request an email address and a phone number for login purposes.
Flight Schedules
This feature will show your passengers the flight schedules that are available to their destination location on their preferred travel date.
Flight Booking
You must make the flight booking process as simple as possible for your users so that they can book their flights with just a few clicks.
Frequent Flyer
The frequent flyer tag will be assigned to regular passengers who fly in and out the most frequently using this feature of the flight booking app.
Booking Status
This general feature will reveal the flight booking status of the users, including information on cancellations or confirmations of their bookings.
Flight Status
The cancellations, delays, arrivals, and departures will be displayed in this section to provide your users with the status of their flights.
Check-In
The airport check-ins will be updated here, and users will be notified of their check-ins.
Ratings and Reviews
Users can share their feedback by updating reviews and rating their experience with the services provided by a specific flight or airline using this feature.
Admin Panel Features
Aside from the customer panel, the Admin Panel should be made as simple as possible because admins deserve to enjoy working on your app as well. In your admin section, you can include the following features.
Multilingual Support
Your application should support multiple languages so that your users can easily communicate and manage support and services.
Offer Management
The service provider will be able to manage the special offers they provide to their passengers on their flight bookings using this feature. The offers differ depending on the airline.
Chatbot
A conversational interface, such as a chatbot, integrated with a flight booking app will assist admins in resolving user queries simply by selecting similar keywords and passing on auto-generated answers. Users can get help 24 hours a day, seven days a week with such features.
Information Management
This feature will now make it easier for service providers to manage information such as flight details, customer information, and more.
Customer Support
This feature in your flight booking app will provide your client with round-the-clock support, which we all know is critical.
View Searches
Now, service providers will find it simple to manage pricing and orders based on volume and search keywords.
Manage Booking
This feature will allow service providers to easily manage all bookings made by their customers.
Advanced Features That Need To Be Included In The Flight Booking App
Besides the basic features, you should integrate advanced features with your app to enhance the performance and your user experience. Let’s start then.
Live-Flight Tracking
The Live-Flight tracking feature should be integrated into a flight booking app so that users can easily know their flight timings, changes, or delays.
Push Notifications
The most popular feature of any app, the push notification, provides users with information about the latest discounts and other alerts.
Virtual Travel Agents
You can provide personalized guides to your users that they can access even when they are not connected to the internet. As a travel agent suggests, such guides may include things to do, places to visit, and more. Furthermore, such services allow users to view information about previously completed trips, and so on.
Virtual Reality Tours
This feature works with virtual reality headsets and provides 360-degree video clips, as well as guided virtual experiences and tours of locations around the world.
Social Media Integration
Social media is now recognized as a new way of life. An online flight booking app should include social media platforms. You should include various social media icons on your app that allow users to share information about their trips with their family and friends.
Secured Payment Gateway
As the flight ticket booking app deals with making reservations and accepting payments, the most important feature is a secure payment gateway. As a result, it is more vulnerable to a data breach to a third party. Users will only trust an app if it is secure and uses a reputable payment gateway.
Third-Party Integration
When we integrate various types of third-party apps, it improves the dimensions in which a flight booking app performs and, as a result, increases sales.
Multicurrency
As a personalized strategy, the app should be able to adjust the currency based on the customer’s preferences and location.
Printed Invoice
We may also allow users to print a receipt for their booked flight ticket in order to provide them with more convenient travel.
One-way/Round-trip/Multi-city Search Option
Users should be able to search for flights based on their needs, whether round-trip, one-way, or even a multi-city flight search option.
IATA Code
International Air Transport Association (IATA), a location identifier, airline designator code is a two-character code assigned to airlines worldwide by IATA. Designators are used in such codes for schedules, reservations, timetables, and other purposes
CRM Integration
CRM integration, when combined with your flight booking app, is a genius move that will make your customers feel at ease. It connects every app to your CRM platform, allowing data to flow smoothly between them.
Mass Booking Discount
When users book numerous flight tickets at once, they may be eligible for a bulk booking discount. Such a feature will elevate you to the top of the user’s priority list.
Price Comparison
This feature allows the user to compare prices simply by entering the destination and date, resulting in a simple booking experience.
In-Built Calendar
When combined with a flight booking app, such a feature will make it easier for customers to book their tickets. The user can choose their travel dates and days according to their work schedule.
Multi-Day Search
With this feature, the user can search for tickets for specific days to go at the most affordable travel prices and plan their trip accordingly.
Weather Information
Obviously, the majority of users are unaware of the weather conditions at their destination. You could include this feature as a bonus for users to learn about the humidity and temperature report of the location they are visiting.
Price Drop Alert
This feature notifies users when the price of the tickets they are looking for has dropped. Such a feature aids in getting the conversation started.
Holiday Packages
Holiday packages are designed specifically for those who enjoy travelling. You can use this feature to attract more users to your travel booking app so they can take advantage of your vacation packages.
Cabin Maps
This app feature will provide users with a real-time image of the cabin, allowing them to choose their seats based on their needs and convenience.
Email Notifications
For quick and smooth communication, an email notification is always there which relies on updates that are important for users during their trip.
Search/Filter
Another important feature of the app, the search feature, helps users find simple deals based on their needs and budget based on previous searches. Furthermore, users may be given a suggestion list on a regular basis in order to capture their attention and offer them the best deals.
Add-On Selection
Now, the user has the option of selecting from a variety of add-on services, such as Excess Baggage, Seat Plus, and others.
Technology Stack For Developing Flight Booking Apps
Front End (For Mobile Apps & Website)
Back End (Mobile Apps & Website)
Flight Booking App Development Process
Let’s take a look at the process flow of the flight booking app.
#1 User should be able to perform Registration before proceeding to Book Tickets from your Flight Booking App.
#2 Furthermore, while completing the Registration Process, you must provide them with all the necessary information.
#3 The guest user should only be able to check the flight’s availability.
#4 Users should be able to login and update their own profiles.
#5 Furthermore, they should be able to search for available flights based on their origin, destination, departure date, and return date.
#6 Notify the user of the availability and non-availability of their flights, as well as prompt them to re-enter the new search criteria (if not available).
#7 Check Flight Status will request a customer login before prompting the user to confirm his flight.
#8 After that, customers can choose a cancellation ticket from their booking history.
#9 Customers can also view their Booking Status and Flight Status after booking their flight tickets by viewing their booking history.
#10 Round-trip, one-way, and multi-city station flights should be available to users.
#11 In addition, they can choose the class (Business or Economy), the number of passengers, the departure date, time, and return date.
#12 They can also use Offer and Promo Code to get discounts.
#13 They may also be able to apply for a refund on their flight ticket.
#14 Previous Searches should be saved.
#15 Booking and Cancellation of Live Tickets.
Wrapping Up
Having a robust mobile application for your business is a necessity for many businesses. If you are looking for a good flight booking mobile application, you should consider developing one of your own rather than looking for an app on one of the app stores. This blog post will give you a good idea of what you need to know if you are interested in developing a flight booking mobile application. If you’re looking to develop an application like this, we’d love to hear from you. Please get in touch with us!
